I messed up the timing of my labs. Can I redo it?
We’ve got you covered! This is exactly why we’ve given you an extra dried blood spot test form. If you took your tests on the wrong day (e.g., not on day 2 or 3 of your menstrual cycle for the first round of tests) you can use one of the extra blood spot cards to take your tests on day 2 or 3 of your next menstrual cycle, or to retake the test if you incorrectly took the test the first time. If you missed or took your day 21 lab (progesterone) incorrectly, you can re-do it with the extra dried-blood-spot card on day 21 (or 7 days after confirmed ovulation or 7 days before expected menstrual bleed).
If the lab cannot process your lab results correctly, you’ll be contacted and mailed out another lab test kit.
If your mess up extends beyond what we’ve identified here, please contact us at customerservice@famlee.com so we can get your replacement kit sent out to you .