I changed my mind about the Famlee Fertility Kit. Can I request a refund?

If you haven’t submitted your lab specimen to the laboratory, you can cancel your Famlee Fertility Kit purchase by emailing us at customerservice@famlee.com.  Famlee charges a restocking fee of $35 for cancelled orders that haven’t been processed by the laboratory.  If you’ve already submitted your lab specimen to the laboratory, your order is nonrefundable. We encourage you to move forward with your personalized telehealth appointment so you can gain the valuable insights that could help you balance your body for baby and overall health.